Eligibility:Returns are accepted within 14 days of delivery. To qualify for a return, the item must be unused and in its original packaging.

Process:To initiate a return, please contact us via WhatsApp or phone with your order details. Our customer support team will guide you through the return process.

Refunds:Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed via your original payment method.

Non-returnable Items:Certain items may not be eligible for return due to hygiene reasons or if they are marked as non-returnable.

Delivery Time:Once your order is confirmed, we aim to deliver within 3-5 business days, depending on your location. Delivery times may vary due to unforeseen circumstances.

Shipping Charges:Shipping costs will be calculated and communicated to you during the order confirmation process.

Local Delivery:We currently offer delivery within the country. If you have specific shipping needs or questions, please contact our support team.

Payment Methods:We accept payments via bank transfer or cash on delivery. After you confirm your order, we will provide detailed payment instructions.

Secure Transactions:We prioritize the security of your payment information. Our payment processes are designed to safeguard your personal details.

Information Collection:We collect personal information that you provide during the ordering process, such as your name, contact number, and delivery address.

Use of Information:Your information is used solely for order processing, customer support, and communication related to your purchase.

Data Security:We implement appropriate security measures to protect your personal data from unauthorized access, disclosure, or misuse.

Third-Party Disclosure:We do not sell, trade, or otherwise transfer your personal information to outside parties without your consent.

Support Availability:Our customer support team is available Monday through Friday from 9:00 AM to 6:00 PM (local time). Feel free to reach out via WhatsApp or phone for assistance with your orders or inquiries.

Feedback:We value your feedback and are continually looking for ways to improve our services. If you have suggestions or comments, please don’t hesitate to let us know.